They consistently maintain and upgrade it, as it is the heart of their business. In general, procedures are as follows: Receiving of files Once a written agreement has been made, the client will send the file to the outsourcing company to be processed. It may arrive in either soft or hard copy.
In most cases, the contents arrive as a soft copy provided by or in accordance to agreements with Media Monitoring Companies, Publishing Houses or Libraries. Documents may also arrive in hard copy such as physical papers or microfilmed documents.
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